Privacy Policy

Tiger Group L.L.C. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application "Tiger" (the "App") and related services (collectively, the "Services").

By using our Services, you consent to the practices described in this policy. If you do not agree, please discontinue use immediately.

A. Information You Provide Directly

Account Data: When you register, we collect information such as your name, phone number, email address, and password.
Payment Data: For purchases, payment information is processed directly by our third-party payment processor, PayTabs. We do not store your full payment card details. You can review PayTabs' privacy policy here: https://ai.paytabs.com/en/privacy-policy/

B. Information Collected Automatically

Device Information: We automatically collect data such as your mobile device ID, model, operating system, IP address, and browser type.
Usage Data: We collect information about your interaction with the Services, including log files, diagnostic data (e.g., crash dumps), and feature usage.
Push Notifications: With your permission, we may send push notifications. You can disable these at any time through your device settings.

We do not process sensitive personal information (e.g., racial origin, religious beliefs, sexual orientation).

We process your information for the following business purposes:

To create, manage, and authenticate your user account.
To process your transactions and payments.
To provide customer support and respond to your inquiries.
To send you administrative information, such as updates to our terms or policies.
To maintain the security, stability, and performance of our Services.
To comply with legal obligations and protect our legal rights.

Where applicable data protection laws (like GDPR) require a legal basis, we process your information on the following grounds:

Contractual Necessity: To fulfill our obligations to you under our Terms of Service.
Legal Obligation: To comply with legal and regulatory requirements. Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw it at any time.
Legitimate Interests: For our operational purposes, provided your interests and fundamental rights do not override those interests.

We may share your information in the following limited circumstances:

With Service Providers: We share data with trusted vendors who perform services for us ("Processors"), such as payment processing, data hosting, and customer support. These parties are bound by contractual duties to protect your data and use it only for the services we specify.
For Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as a business asset.
For Legal Reasons: Where required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, and safety of ourselves or others.

We do not sell your personal information to third parties.

We implement robust organizational and technical security measures designed to protect your personal information. However, no electronic transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When we no longer have a legitimate business need, we will securely delete or anonymize your information.

Your information is processed on our servers located in the United Arab Emirates. If you are located elsewhere, your data may be transferred to and maintained in a country with different data protection laws. We ensure such transfers are protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to guarantee your data remains protected to the standards required by your local law.

Depending on your geographic location, you may have the following rights regarding your personal information:

Access & Portability: The right to request a copy of your data.
Rectification: The right to correct inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): The right to request deletion of your data.
Restriction & Objection: The right to object to or restrict certain processing.
Withdraw Consent: The right to withdraw your consent at any time.

To exercise any of these rights, please contact us at contact@tigergroup.ae. We will respond to your request in accordance with applicable law

We may update this Privacy Policy to reflect changes in our practices or the law. The "Last Updated" date at the top of this policy will indicate revisions. We will notify you of any material changes by posting the new policy within the App and/or by other means of communication.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Tiger Group L.L.C. Deira, Riggat Al Buteen, Samaya Hotel, 2nd Floor Dubai, United Arab Emirates Email: contact@tigergroup.ae Phone: +971 800 300 300